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IMPORTANT: Our surgery phone lines are currently down and we can’t receive incoming calls. Our telephone provider is working to fix the issue.

If you need help urgently, please contact us through our website.

We’re sorry for the disruption and will share updates as soon as we have them.

Regards,
Gate Medical Centre

Update – 17:06 – The Telephone lines are now working as normal. We apologise for any inconvenience.

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Care Quality Commission

You and your general practice

You and your general practice (YYGP) has been developed to help patients understand what to expect from their general practice and how they can get the best from their GP team. YYGP also enables patient to provide feedback or raise concerns with their GP Practice, Healthwatch or the integrated care board (ICB). The YYGP document published by NHS England can be found below.

https://www.england.nhs.uk/publication/you-and-your-general-practice

NHS Birmingham and Solihull ICB

Compliments, concerns and complaints :: NHS Birmingham and Solihull

Email: bsol.patientexperience@nhs.net

Telephone: 0121 203 3313

Write to: NHS Birmingham and Solihull Integrated Care Board, Patient Experience and Complaints Team, Alpha Tower, 8th Floor, Suffolk Street Queensway, Birmingham, B1 1TT

Healthwatch Birmingham and Solihull

Contact Us – Healthwatch Birmingham & Solihull

Email: info@healthwatchbsol.org.uk

Telephone: 0800 652 5278
Write to: PO Box 16875 – Birmingham – B16 6TN

Gate Medical Centre is proud to be an Armed Forces Veteran Friendly GP Practice.

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